DOCU — what changed in the latest 10-Q

Text added vs the prior filing · source: 10-Q · 2026-09-04

• Cost of revenue increased by $12.4 million, or 7%, in the three months ended July 31, 2026 and by $26.4 million, or 8%, in the six months ended July 31, 2026, primarily driven by higher costs to support our growing customer base.

• Increases in the three months and six months ended July 31, 2026, primarily consisted of:

• •$6.5 million and $12.8 million increase in information technology costs, particularly hosting costs, increased to support the expansion of IAM and to continue our migration of customer data to cloud storage; and

• •$4.7 million and $6.5 million increase in depreciation and amortization, primarily attributable to our capitalized software projects.

• Additionally, in the six months ended July 31, 2026, partner and reseller fees increased by $6.9 million due to higher transaction volume and merchant processing fees.

Text removed vs the prior filing · source: 10-Q · 2026-06-05

• Cost of revenue increased by $14.0 million, or 9%, in the three months ended April 30, 2026, primarily driven by higher costs to support our growing customer base. The increase in the three months ended April 30, 2026 primarily consisted of a $6.3 million increase in information technology costs, pa…

• Sales and marketing expenses remained relatively flat in the three months ended April 30, 2026. Marketing and advertising costs decreased in line with our go-to-market strategy, primarily due to changes in timing of our customer events in addition to a reduction in spending on paid search. This was …

• Research and development expenses remained relatively flat in the three months ended April 30, 2026. Personnel costs, including stock-based compensation, increased primarily due to higher headcount, annual merit increases, and higher incentive compensation as we continue to invest in our workforce t…

• General and administrative expenses increased by $1.6 million, or 2%, in the three months ended April 30, 2026, primarily due to an increase in personnel expense related to higher headcount, higher incentive compensation, and annual merit increases. This was partially offset by a reduction in profes…

• Interest income and other income, net decreased by $7.0 million in the three months ended April 30, 2026. The interest income earned during the three months ended April 30, 2026 was partially offset by foreign currency exchange losses. The decrease was primarily due to the strengthening of the euro …

Text added vs the prior filing · source: 10-Q · 2026-09-04

• We are subject to increasingly frequent and sophisticated cyberattacks, including advanced persistent threats by state-sponsored actors, cyberattacks relying on complex social engineering or “phishing” tactics, ransomware attacks and

• Many of our competitors have longer operating histories than us, significantly greater financial, technical, marketing and other resources, stronger brand and customer recognition, larger intellectual property portfolios and broader global distribution. As a result, our competitors may be able to re…

• capital and other critical business resources, which could harm our business. Even if our market size estimates are correct, we may not continue to grow our share of the market and our business could be harmed.

• We depend on co-located data centers and third-party cloud providers, as well as our own technical operations infrastructure, to provide our products and solutions to our customers in a timely manner. Interruptions or delays in performance of our products and solutions could result in customer dissa…

• The development and use of AI present various intellectual property, data privacy, security, and other risks. Significant investment in the development and maintenance of proprietary datasets and training models and the development of appropriate protections, safeguards, and policies for handling th…

Text removed vs the prior filing · source: 10-Q · 2026-06-05

• diversify our sales and marketing strategy. If these or other efforts to attract new customers or expand sales to our existing customers are not successful, our business, operating results and financial condition may suffer.

• We are subject to increasingly frequent and sophisticated cyberattacks, including advanced persistent threats by state-sponsored actors, cyberattacks relying on complex social engineering or “phishing” tactics, ransomware attacks and other methods including credential stuffing and account takeover a…

• Many of our competitors have longer operating histories than us, significantly greater financial, technical, marketing and other resources, stronger brand and customer recognition, larger intellectual property portfolios and broader global distribution. As a result, our competitors may be able to re…

• changing opportunities, technologies, standards or customer requirements. Our competitors may also offer lower pricing than we do or bundle certain competing products and services at a lower price. Further, we could lose customers if our competitors develop new competitive products and solutions, ac…

• We depend on co-located data centers and third-party cloud providers, as well as our own technical operations infrastructure, to provide our products and solutions to our customers in a timely manner. Interruptions or

Text added vs the prior filing · source: 10-Q · 2026-09-04

• Maggie WilderotterDirectorJune 17, 2026September 16, 2026October 15, 2027

• (1)The aggregate # of securities to be sold includes the maximum payout for certain unvested PSUs.

Text removed vs the prior filing · source: 10-Q · 2026-06-05

• Robert ChatwaniPresident, General Manager, GrowthMarch 20, 2026June 22, 2026March 31, 2027

• Blake GraysonChief Financial OfficerMarch 31, 2026July 1, 2026March 31, 2027

• (1) The aggregate # of securities to be sold includes the maximum payout for certain unvested PSUs.